Terms and Conditions

Welcome to Rustic Nature Tours. By booking a tour or safari with us, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Booking and Payment

  • A deposit is required at the time of booking to secure your reservation.
  • Full payment is due [insert number] days before the tour start date.
  • Payments can be made via credit card, bank transfer, or other agreed methods.

2. Cancellation Policy

  • Cancellations made more than [insert number] days before the tour start date will receive a full refund minus any non-refundable deposits.
  • Cancellations made within [insert number] days of the tour start date will incur a [insert percentage] cancellation fee.
  • No refunds will be given for no-shows or early departures.

3. Travel Insurance

  • Travel insurance is strongly recommended for all our travelers to cover trip cancellation, medical emergencies, and other unforeseen circumstances.

4. Health and Safety

  • You must inform us of any medical conditions, dietary requirements, or special needs that may affect your ability to participate in the tour.
  • We reserve the right to refuse participation in certain activities for safety reasons.

5. Liability

  • Rustic Nature Tours is not liable for any injury, loss, damage, or inconvenience caused to you or your property during the tour, except where such liability is legally imposed.
  • We are not responsible for any services provided by third parties.

6. Changes to Itinerary

  • While we endeavor to operate all tours as described, we reserve the right to change the itinerary or services at our discretion due to local circumstances or events outside of our control.

7. Compliance with Local Laws

  • All participants are expected to comply with local laws and regulations.
  • Rustic Nature Tours reserves the right to remove any participant from the tour for illegal behavior or significant disruption to the group.

8. Dispute Resolution

  • Any disputes arising under these terms will be resolved in Kenyan courts, and you agree to submit to the jurisdiction of these courts.

9. Modifications to Terms

  • We reserve the right to modify these terms and conditions at any time. Your continued use of our services following any changes constitutes your acceptance of the new terms.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact:

Rustic Nature Tours

By booking a tour with Rustic Nature Tours, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.